Legal
Warranty Information
Comprehensive warranty coverage for your security equipment and installation. Your investment is protected.
Warranty Coverage
Installation Warranty
1 Year
Coverage for workmanship and installation quality
Equipment Warranty
2-5 Years
Manufacturer warranties on all hardware
Parts Warranty
90 Days
Warranty on replacement parts and components
Extended Warranty
Up to 10 Years
Optional extended coverage available
What's Covered
- ✓Defects in materials or workmanship
- ✓Equipment malfunction under normal use
- ✓Installation errors or issues
- ✓Firmware and software defects
- ✓Cable and wiring problems
- ✓Component failures
What's Not Covered
- ✗Damage from misuse or abuse
- ✗Lightning or power surge damage
- ✗Unauthorized modifications
- ✗Normal wear and tear
- ✗Cosmetic damage that doesn't affect function
- ✗Acts of nature or disasters
Warranty Claim Process
1
Report Issue
Contact our support team to report the problem
2
Diagnostic
We'll diagnose the issue remotely or schedule a visit
3
Approval
Warranty claim reviewed and approved
4
Repair/Replace
Equipment repaired or replaced at no charge
Extended Warranty Options
Extended Protection
$149/year
- Extends warranty by 3 years
- Priority service
- Accidental damage coverage
- No deductible
Lifetime Protection
$499 one-time
- Lifetime equipment coverage
- Free annual inspections
- Parts replacement included
- 24/7 priority support
Important Warranty Notes
- • Warranty is non-transferable and applies to original purchaser only
- • Regular maintenance is required to maintain warranty validity
- • Keep your proof of purchase and warranty documentation
- • Unauthorized repairs may void warranty coverage
- • Some manufacturer warranties may have different terms
- • Contact us immediately if you experience any issues
Need Warranty Service?
Our warranty team is here to help. File a claim or get more information about your coverage.