FibreUS
Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: April 24, 2026

Privacy Principles

Data Encryption

All data encrypted with industry-standard protocols

Secure Storage

Data stored in secure, monitored facilities

Transparency

Clear communication about data usage

Compliance

Full compliance with privacy regulations

Information We Collect

We collect information you provide directly to us, including name, email, phone number, address, and payment information when you use our services. We also collect technical data such as IP addresses, device information, and usage patterns to improve our services.

How We Use Your Information

We use your information to provide and improve our security services, process transactions, send service notifications, respond to support requests, and ensure compliance with legal obligations. We never sell your personal information to third parties.

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. Our security systems are monitored 24/7, and we regularly conduct security audits to maintain the highest protection standards.

Video Surveillance Data

Video footage from your security cameras is stored securely and encrypted both in transit and at rest. You control who has access to your footage. We retain footage according to your service plan (30, 90, or custom retention periods).

Your Rights

You have the right to access, correct, or delete your personal information. You can request a copy of your data, opt-out of marketing communications, and withdraw consent at any time. Contact us to exercise these rights.

Cookies and Tracking

We use cookies and similar technologies to improve website functionality, analyze usage patterns, and provide personalized experiences. You can control cookie preferences through your browser settings.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: contact@fibreus.co
  • Phone: +1 (240) 994-5196
  • Mail: FibreUS Security, Privacy Department, 14502 Greenview Dr, Laurel, MD 20708

Questions About Your Data?

Contact our privacy team or visit your client portal to manage your data preferences.